Exclusions:

All quoted costs are excluding any paint and materials required. 

Paint Specification: 

All quotes are based on the use of Trade paints only, (e.g. Dulux Trade) as opposed to the retail ‘dulux’ version. This is because trade paints have a higher opacity and better coverage over their retail equivalent. The higher opacity of  trade paint mean there’s less chance of the substrate grinning through and therefore less coats are required. The paints life is also extended as trade quality paints usually hold there colour longer and are more durable than retail paints. 

Amendments to Quotation: 

All quotations and estimates are based on the information provided at the time of issue. Should the scope or nature of the work change, the  pricing may be revised accordingly to reflect adjustments in both labour and material  costs.

Preparation Requirements: 

Customers are requested to remove any small items, wall decorations, and personal belongings from the working area prior to commencement. Where possible, furniture should be relocated to another room. Larger items should be placed in the centre of the room to allow access to walls and ceilings. 

Liability:

While every effort will be made to handle all items with the utmost care, no responsibility can be accepted for any damage to or from the moving of furniture or possessions that remain in the working area. Any items that cannot be removed will be 
appropriately covered and protected; however, they remain in place at the customer’s own risk. 

Quote and Payment Terms: 

Payment is due in full upon receipt of invoice. This quotation is valid for 14 days from the date of issue and maybe subject to revision thereafter.

 
Waste Disposal: 

Disposal of waste, packaging, or used materials is not included in this quotation. All waste will be neatly bagged and left on site.  If removal is required, arrangements must be made in advance. This service can be provided at an additional cost, subject to agreement prior to the commencement of work. 
 

Working Hours & Access: 

Standard working hours are Monday to Friday, 8:15am – 4:30pm. Please ensure site access is available during these times. Keys and alarm codes must be provided in advance where applicable. If access requires attendance to disable alarms or collect keys on site, please confirm arrangements beforehand to avoid delays. If access is delayed or restricted, this may lead to additional charges for lost time, waiting or rescheduling. It may also impact the completion timeframe for the work.

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Cancellation and Rescheduling:

Confirmed bookings require a minimum of five full working days’ notice for cancellation or rescheduling. Cancellations made within five working days of the agreed start date will incur a 30% charge of the total quoted amount. Cancellations made less than 48 hours before the scheduled start date will be charged at 50%, due to the difficulty in rebooking the time at such short notice. All cancellations or postponements must be submitted in writing (via email or text) and acknowledged by Randle Decorating Services. Failure to provide access to the site on the agreed start date will be treated as a cancellation and charged accordingly. Exceptions may be granted at our discretion in cases such as severe weather, serious illness, or other genuine emergencies, where reasonable notice is given. If Randle Decorating Services needs to postpone for any reason, clients will be notified as early as possible and offered an alternative date without penalty.